The Outsourcing & Shared Services: Why Choose Egypt as The Destination for Outsourcing?

The Outsourcing & Shared Service Germany Forum

The Outsourcing & Shared Service Germany Forum and the RPA & Smart Automation Germany Forum represent a well-founded, result-orientated dialogue without commercial interest. It is an opportunity to understand better our market for optimizing IT and back-office operations via co-operations with external technology, process experts, and process improvement and automation.

It has four organizers:

• German Outsourcing Association: Represents over 1,000 members and regularly informs more than one million contacts on business transformation, sourcing locations, markets, etc.
• The Outsourcing Journal: An independent and non-commercial information service by the German Outsourcing Association for Germany and international markets, featuring shared knowledge from more than 500 authors.
• German Process Automation Association: Independent networking and information service representing organizations and people active or interested in business process automation in Germany and Europe.
• RPA Journal: Dedicated to robotic process automation and intelligent automation insights.

The Program Timeline

• Tuesday, June 7th, 2022: ITIDA & Egyptian Embassy in Berlin invites
• Wednesday, June 8th, 2022: Outsourcing & Shared Services + RPA & Smart Automation Germany Forum

Evolvice GmbH Will Be One of the Representatives

Nataliia Maksymenko, the COO of Evolvice, will present how Evolvice operates in the Egyptian market. Before it became a success story, specific challenges, and lessons were learned. Nataliia will share her experience with making things work and why Egypt is the right choice for sourcing tech talents.

Outsourcing & Nearshoring Are Rapidly Developing in Egypt

Suppose you have to find the center of the world. In that case, it's probably in or near Egypt. Europe is directly above the Mediterranean Sea, Africa slowly grows, most Asia gathers on the right side, and the United States jumps across the Atlantic Ocean to the left.

There is no better place than Egypt for a company that offers various services to clients worldwide, as in the case of outsourcing and BPO. With communication technology that enables you to work in the most convenient locations in the world, Egypt is ready to take advantage of its geographical location and its pool of talent.

Egypt is well-positioned to become a leading provider of business and technology services to other countries and DX organizations, particularly those in regions such as North America, Europe, the Middle East, and Africa that are facing resource constraints. After establishing itself as the preferred regional outsourcing services hub for Europe, the Middle East, and Africa (EMEA) and the US, Egypt started expanding its global outsourcing footprint.

As a result, Egypt's BPO and IT offshoring industry has grown gradually, gaining a global market share.

Four Reasons to Choose Egypt as Your Destination for Outsourcing

Egypt has a strong resource pool as the government focuses on technology education, accreditation, and research. Each year, thousands of tech graduates enter the labor market; Egypt's extensive professional training and accreditation facilities lay the foundation for world-class talent in high-demand areas.

1. A Destination Full of Talents

Egypt has a strong resource pool as the government focuses on technology education, accreditation, and research. Each year, thousands of tech graduates enter the labor market; Egypt's extensive professional training and accreditation facilities lay the foundation for world-class talent in high-demand areas.

With many speakers of English, Arabic, French, German, and many other European languages, Egypt can deal with various global features and technologies. The institutions provide students with up-to-date technologies, routinely update education and training curricula, invest in R&D, and prioritize job market demand.

All institutions, including national/international universities and government ICT entities, recognize the importance of providing students with the latest technologies through formal education. The attrition rate in Egypt is also low compared with other offshoring destinations in Europe and Asia, ensuring better customer management and process continuity.

2. Success Stories Keep Occurring in Egypt

Success stories continue to grow in Egypt:

• IBM: Invested in six supply centers servicing worldwide
• Valeo Egypt: Has grown into Valeo's leading software R&D center, providing all automotive embedded software services
• Mentor Graphics: Egypt R&D and Development Center currently employs 400 engineers and is one of the largest centers outside the United States
• Dell EMC and Microsoft Egypt: Have identified Egypt as one of the best places to invest and grow

3. The Time Zone

Geographically central as a transcontinental country, Egypt is connected to many parts of the world and shares a time zone similar to Central Europe.

Egypt benefits from being present in a time zone that is closely aligned with its major Western European markets. This allows for ease in handling real-time work, customer calls, or social media moderation, the bulk of which is likely to arise during daytime hours, which are similar on both the client and the provider side.

4. Internet and Telecommunications

The rapid advances in telecommunications technology have been the catalyst for the growth that has taken the industry to the far corners of the world and brought millions of people into the fold of the connected world.

Egypt has an internet backbone that connects more than 60 countries over 18 routes with cable capacities up to 60 Tbps, and the infrastructure has been upgraded to stay ahead of demand.

With a breakthrough investment law, Egypt is now gaining a competitive advantage across the region, reaching 5.6% in early 2020 and boosting economic growth in the country's highest growth in the Middle East. Moreover, it is more open to investment.

This investment law has fueled the growth of the local ICT sector and has been able to demonstrate its resilience through the Covid-19 pandemic.

It has made Egypt's global investors more attractive and has stimulated demand from international companies that have chosen Egypt as a reliable offshoring destination and hub for business services.

The Ministry of Communications and Information Technology has launched a Digital Egypt Strategy 2022-2026 to help propel growth in this sector.

Conclusion

Egypt has become a significant outsourcing destination by enhancing its business environment and fostering a better investment climate. Egypt is rich in human resources, especially in knowledge-based industries. Thanks to the nearshoring and outsourcing in Egypt, with its advanced technical expertise, it is an ideal place for international companies looking for global expansion.

Evolvice GmbH has been in the Egyptian market for nearshoring software development for our years in the outsourcing service for ten years while working on more than 50 projects; with our broad expertise and exceptionally talented employees, Evolvice has helped businesses grow whether they want to expand their in-house team or get a fully customized software solution.

References

• outsourcing-forum.org
• itida.gov.eg/English/Pages/Why-egypt.aspx
• mcit.gov.eg/en/Media_Center/Latest_News
• mcit.gov.eg/en/Media_Center/Press_Room/Press_Releases